ALL ORDERS SHIP WITHIN 24 HOURS
USA CUSTOMERS
FREE USPS Priority Mail. Delivery Time: 1-3 Days
Once your order has shipped, you will receive the tracking information by email.
INTERNATIONAL CUSTOMERS
FREE USPS First Class. Delivery Time: 5-10 Days
DHL Express. Delivery Time: 1-3 Days Cost: $20
Once your order has shipped, you will receive the tracking information by email.
If you are ordering outside the USA, you may be subject to additional import fees upon delivery.
Since these fees are not computed nor applied to orders by Ritz & Co, please contact your local customs office to find out more information if you are unsure of the charges.
RITZ & CO OFFERS RETURNS ON ALL PRODUCTS RETURNED IN ORIGINAL CONDITION WITHIN 30 DAYS OF DELIVERY.USA RETURNS
Any brand-new product can be returned for a full refund within 30 days of delivery. We offer free and easy returns for all domestic USA orders.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, please contact Customer Support at: Support@ritzandco.com
INTERNATIONAL RETURNS
Any brand-new product can be returned for a full refund within 30 days of delivery. We offer easy returns for all International orders
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returned items will be refunded excluding any import fees you may have incurred.
To return your product, please contact Customer Support at: Support@ritzandco.com
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Once you notify us that you would like a return, we will email you a pre-paid domestic (USA) return label within 24 hours.
International customers (non-USA): Customer service will arrange the return depending on your country.
Once your return has been received by our warehouse and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider.
After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your original payment method.
RECEIVED A DAMAGED ITEM?That’s not good! Please reach out to our customer support team at: Support@ritzandco.com and they will resolve the issue ASAP.
